FAQ

• Profiles & Account Settings

• How can I change my username?

  Each username is unique and can’t be changed. Pick carefully when you register!

• What if I forgot my username and password?

  If you forget your username, you can request for it to be sent to your mobile phone via SMS. Simply select the ‘Forgot Password’ feature on mig33 login screen and your password and username will be sent to you.

• How do I link my account to Facebook/Twitter?

  On Web:
  After logging in, click on your username at the navigational bar > Settings > Updates. Select “+ Add more applications” under “Share Posts Elsewhere”.
  On Mobile:
  After logging in, click on “Settings” at the bottom navigational bar > Updates. Under “+ Add more applications”, select the respective account that you want to link. (This feature is unavailable on J2ME.)

• What is a profile?

  Your mig33 profile is where you define yourself, what you like, where you are and who you’d want to be.

• What is an Avatar?

  An Avatar is a virtual representation of what you’d like to be. It’s fun, it’s simple to use and there’s many great ways you can express and dress yourself up!

• How do I recharge my migCredits?

  You can recharge your migCredits by logging into your mig33 account > Menu > My mig > Credits > Buy Credits. Alternatively, you can purchase credits from your local Merchants. You can also add credits by using one of the following methods:
  
  Local bank deposit
  
  Western Union
  
  Credit & Debit Cards
  
  Redeeming a Voucher
  
  

  Click here for more information on how to recharge your migCredits.

For more detailed Help on mig33, please click here.